Who or what is BIG direkt gesund?

BIG is the “BundesInnungskrankenkasse Gesundheit” (nationwide trades health insurance scheme). It was founded in 1996 by the national trade guild for hearing aid audiologists and is the first direct statutory health insurance fund in Germany. Direct health insurance fund for us means: one head office, low administration and permanent availability. BIG is faster, operates more efficiently and is more attuned to the needs of customers than other health insurance providers. And the concept has proven us right. Over 390,000 policyholders place their trust in BIG.

Another advantage for you: we offer you a 24h service 7 days a week. You can reach us around the clock at the free hotline 0800.54565456 and on our website to clarify any issues you may have.

What advantages will I have if I switch to BIG?

We offered you a tailored price-performance ratio – even with the national health care fund. Since a standard rate of premium doesn’t mean a standard price! Apart from the security of statutory health insurance you benefit from a wealth of additional benefits like for instance homoeopathy or the burnout programme, individual potential for savings with supplementary insurance policies and a professional 24h service. We’re here for you – whenever you need us, without a lot of bureaucracy and with direct access.

What does “direct health insurance fund” mean?

As the first direct health insurance fund in Germany, we have from the very start pursued a consistently well-considered and straightforward concept: that of the direct principle. The idea behind BIG can be described quite quickly: a consistent online focus and a new quality of service. We have no need of expensive branch offices and instead we use modern methods of communication. Low administrative costs, excellent value for money and outstanding service are the conclusive result.

Where is your company located? How can I reach BIG?

Our administrative offices are in Dortmund.

Address:
BIG direkt gesund
Rheinische Straße 1
44137 Dortmund

Our registered offices are in Berlin.

BIG direkt gesund
Charlotten-Carree
Markgrafenstraße 62
10969 Berlin

Free 24-hour hotline: 0800.54565456
Tel.: 0231.5557-0
Fax: 0231.5557-199

Internet: www.big-direkt.de
E-mail: info@big-direkt.de

Do you have other branches?

As a direct health insurance fund, we consolidate our resources at our administrative offices in Dortmund. Thanks to our lean and efficient organisation you can reach us at any time as we are flexible.

How long has BIG been in existence? How many members do we have?

BIG has been in existence since 1st July 1996. In the meantime we look after around 390.000 policyholders.

How reliable is BIG?

BIG is a statutory health insurance fund, a public body, which like every statutory health insurance fund is monitored and inspected by the Bundesversicherungsamt (Federal (Social) Insurance Office). We also have especially well trained staff. If you have any questions or problems, then you can reach us at 0800.54565456 around the clock.