Simple, fast, direct: that’s our motto
As the first direct health insurance fund in Germany we have pursued a consistently well-considered and straightforward concept from the very start: that of the direct principle. This way we save costs and will not be charging any additional premium in 2011 either!
More service, less administration
The idea behind BIG can be described quite quickly: a consistent online focus and a new quality of service. We have no need of expensive branch offices and instead we use modern methods of communication. Low administrative costs, excellent value for money and outstanding service are the conclusive result.
Always there for you
Right then when you need us – that is what our direct principle means: free 24hr hotline, e-mail, fax, text messages, chat or Internet – at any time, 365 days a year.
Low costs, more service
BIG views itself as a health logistics expert. This means: innovative services for the individual and modern, sustainable concepts for the system overall. The prime focus is on optimum provision of health care. At the same time we want to offer our policyholders opportunities for savings and useful extra benefits. The subject of preventive care is also a special priority for us: since this is how to promote health in a targeted way, illnesses are prevented and the burden on the health care system is lessened.
Save and share in the profits
Direct channels, greater efficiency
Flat hierarchy structures and a modern staff concept make BIG flexible: decisions can be taken quickly and without a lot of bureaucracy, the clear structure promotes a business attitude and encourages individual members of staff to act resourcefully. This is why each individual at BIG has a sense of responsibility for the success of the whole company.
Take a look at the direct principle at BIG and convince yourself.
- More on this subject (German Language)
